Best Western Southside Hotel & Suites
What Guests Say
I Actually stayed here for Approximately 3Weeks Recently, And I was very pleased with absolutely everything! The staff was very friendly, courteous, and went above and beyond to make sure my stay was comfortable and that I was satisfied. The breakfast was on point , there’s a variety of different foods available each morning! The Food area was well kept very clean and kept stocked! They provide coffee every morning like early early too! The laundry room was very clean too! The pool although I didn’t get to enjoy it I watched a lot of other folks and it looked clean as well! They are a NON SMOKING HOTEL , but they still offer a nice quiet picnic table located out back of the property for us smokers, which I think is courteous and thoughtful! Overall this is by far the best hotel I’ve stayed at here locally in Jacksonville! I just wanted to shout out to my girl Diamond ( she’s amazing)I become friends with her while staying there she is a very thoughtful, very down to earth caring woman and anyone who gets the chance to meet her is truly blessed! <3
Martha
September 2024
All the staff was very professional and did their best to male sure everyone's needs were met during my exstended stay at the hotel. Ms. Moon was extremely helpful in making sure my reservation extensions were smooth without any issues. The night staff kept control as best as he could with the amount of guests what were all over. He kept a very cool head and made sure everyone was taken care of despite how disrespectful some of the guest were when he explained they would have to wait for the towels to dry. He was very professional.
Kronos16702
August 2023
Much better than I expected. Very convenient to the military base and close to the interstate. Staff was extremely nice and accommodating. Breakfast was actually decent and not the average bagels and muffins. We are originally from Jacksonville and never considered staying there but this will be our go-to when we can't get a place on base. A+++
Natasha
September 2023
The room was very spacious and very comfortable! I enjoyed the big king bed that was very comfortable. We had a lot of privacy and no loud noises throughout the night!
Brandy
December 2023
Staff was extremely pleasant and very helpful. There was a small issue when I checked in. The gentleman running the desk dropped everything and helped correct the situation, and he never made me wait. He made sure it was made right and kept a smile the whole time.
Deann
November 2023
Even though I only stayed two nights it was very nice ( above my expectations). The hotel looked brand new. The room was spacious and clean. The beds were so comfortable. The breakfast was excellent and the staff was phenomenal. I would differently stay there again. :)
Kim
February 2024
This was the best experience I've ever had. The over night desk person -Jonathan I think his name was, was absolutely amazing. I got in extremely late due to traveling and once I got checked in my room door was jammed but he walked me up to my room to see what the issue was. He also upgraded my room because he couldn't open it as well. Staff was very professional. During checkout, Javari was very professional and helpful also.
Chaketa
April 2023
Cathy
February 2023
Price was excellent. Room was spacious.
Stephanie
June 2023
Location and price were great
Donna
March 2024
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